Terms & Conditions

1. About These Terms

These Terms & Conditions apply to the use of the Fit More Floors website and to enquiries, territory checks, waiting list requests and services provided by Fit More Floors.

By using our website, requesting a territory check, joining a waiting list, or agreeing to use our services, you agree to these Terms & Conditions.

If you enter into a separate written agreement, proposal, service order or campaign agreement with Fit More Floors, that document may contain additional terms. If there is any conflict, the written agreement will take priority for the services covered by it.

2. Who We Are

Fit More Floors provides territory-based lead generation services for flooring companies in the UK.

Fit More Floors
174 High Street
Skelmersdale
WN8 8AF
United Kingdom

Email: enquiries@fitmorefloors.co.uk

3. Our Services

Fit More Floors creates and manages lead generation campaigns for independent flooring companies. Our services may include territory checks, offer creation, Meta ad creative, campaign setup, campaign monitoring and passing leads generated from your campaign to your business.

Our standard service is based on one flooring company per agreed territory, subject to availability, suitability and manual confirmation by Fit More Floors.

We may change, improve or update our services from time to time.

4. Territory Availability

Fit More Floors divides the UK into 176 territories. We aim to work with only one flooring company per territory.

Territory availability shown or discussed on the website, by email, by phone or in conversation is not guaranteed until Fit More Floors has manually checked the territory and confirmed availability in writing.

A territory may be shown or described as:

• Available, meaning no flooring company has currently been confirmed for that territory
• Reserved, meaning another flooring business is currently discussing or reviewing that territory
• Taken, meaning another flooring company is already active in that territory

Fit More Floors may refuse, delay or decline a territory request at its discretion.

5. Territory Exclusivity

If your territory is confirmed and active, Fit More Floors will not knowingly run the same Fit More Floors campaign for another flooring company in that agreed territory while your agreement is active and in good standing.

Leads generated inside your agreed territory from your Fit More Floors campaign are intended for your business and will not be sold to other flooring companies.

Territory exclusivity applies only to the agreed territory and only during the active period of your service with Fit More Floors.

6. Leads And Enquiries

Fit More Floors aims to generate enquiries from people interested in flooring products or services such as carpet, LVT, laminate or vinyl.

Leads may vary in quality, urgency, budget, intent and responsiveness. Not every lead will become a booked measure, quote, sale or fitted floor.

Unless otherwise agreed in writing, leads are passed to your business for you to contact, qualify, follow up, quote and convert.

7. No Sales Guarantee

Fit More Floors does not guarantee any specific number of leads, booked appointments, quotes, sales, revenue, profit or return on ad spend.

Campaign performance can be affected by many factors, including your territory, local demand, offer strength, ad budget, competition, seasonality, response speed, pricing, sales process, reputation and customer service.

We will use reasonable care and skill when providing our services, but marketing results cannot be guaranteed.

8. Pricing And Payment

Our standard territory campaign management fee is £300 per month per territory, unless otherwise agreed in writing.

Meta ad spend is not included in the £300 monthly territory fee. Your ad spend is separate and is paid in addition to the Fit More Floors management fee.

Unless otherwise stated, prices are exclusive of VAT where applicable.

Payment terms, billing dates, minimum terms and cancellation arrangements may be set out in your proposal, invoice, service order or written agreement.

9. Meta Ad Spend

You are responsible for the advertising budget used for your Facebook and Instagram campaigns unless otherwise agreed in writing.

Ad spend may be paid directly to Meta or handled in another agreed way. Any delays, failed payments, account issues, policy reviews or restrictions on Meta platforms may affect campaign delivery.

Fit More Floors is not responsible for decisions made by Meta, including ad approvals, rejections, account restrictions, billing issues or platform changes.

10. Your Responsibilities

To help us provide the services, you agree to:

• Provide accurate business information
• Confirm your service area and flooring services honestly
• Respond promptly to reasonable requests for information
• Provide access to relevant accounts, pages or assets where needed
• Follow up with leads promptly and professionally
• Comply with applicable laws, advertising rules and platform policies
• Tell us about any changes that may affect your campaign

You are responsible for the way you communicate with leads, arrange appointments, provide quotes, carry out work and manage customer relationships.

11. Campaign Content And Approval

Fit More Floors may create ad copy, campaign angles, offer wording, images, graphics, forms and other campaign materials for your territory campaign.

You are responsible for checking that any claims, prices, offers, images, availability and service information relating to your business are accurate before campaigns go live.

If you provide images, logos, testimonials, reviews or other materials, you confirm that you have the right to use them and allow Fit More Floors to use them for your campaign.

12. Intellectual Property

Fit More Floors owns or retains rights in its systems, frameworks, processes, website copy, campaign structures, templates, creative concepts and materials created before or independently of your campaign.

Unless otherwise agreed in writing, materials created by Fit More Floors for your campaign may be used for the purpose of running your Fit More Floors campaign while your service is active.

You may not copy, resell, reproduce or use Fit More Floors systems, templates, campaign structures or materials outside the agreed service without written permission.

13. Third-Party Platforms And Tools

Our services may involve third-party platforms and tools such as Meta, Facebook, Instagram, website hosting providers, form tools, analytics tools, email systems or CRM systems.

We are not responsible for outages, changes, restrictions, errors, policy decisions or performance issues caused by third-party platforms or tools.

14. Waiting Lists

If your requested territory is reserved or taken, you may ask to join a waiting list.

Joining a waiting list does not guarantee that the territory will become available, or that Fit More Floors will offer the territory to you.

We may contact waiting list members if a territory becomes available.

15. Cancellation And Termination

Cancellation terms may be set out in your proposal, invoice, service order or written agreement.

Unless otherwise agreed in writing, you may cancel a rolling monthly service by giving written notice before the next billing period.

Fit More Floors may suspend or terminate services if invoices are unpaid, required access is removed, information is withheld, platform policies are breached, or continuing to provide the service would create legal, commercial or reputational risk.

If the service ends, your territory may become available to another flooring company.

16. Refunds

Monthly territory campaign management fees cover strategy, setup, management time, monitoring and service delivery.

Unless otherwise agreed in writing, fees already paid are non-refundable once work has started for that billing period.

Ad spend paid to third-party platforms is subject to the relevant platform’s own billing and refund rules.

17. Website Use

You agree not to misuse this website, attempt to gain unauthorised access, interfere with the website’s operation, copy website content without permission, or use the website for unlawful or harmful purposes.

We may update, change, suspend or remove any part of the website at any time.

18. Website Content

The information on this website is provided for general information only. We aim to keep it accurate and up to date, but we do not guarantee that all content will always be complete, current or error-free.

Any examples, descriptions or explanations on the website are not guarantees of results.

19. Privacy And Data Protection

We handle personal information in accordance with our Privacy Policy.

You can view our Privacy Policy at /privacy-policy/.

If leads are passed to your business, you are responsible for handling those leads lawfully and in accordance with applicable data protection rules.

20. Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

Fit More Floors will not be liable for indirect losses, loss of profit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, platform issues, ad account restrictions, or failure by leads to convert into sales.

Our total liability in connection with the services will not exceed the amount you paid to Fit More Floors for the relevant service in the three months before the issue arose, unless a different limit is agreed in writing or the law requires otherwise.

21. Changes To These Terms

We may update these Terms & Conditions from time to time. The latest version will be published on this page with the updated date.

If you are an active customer and the changes materially affect your service, we will take reasonable steps to notify you.

22. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes will be subject to the courts of England and Wales, unless applicable law requires otherwise.

23. Contact Us

If you have any questions about these Terms & Conditions, contact us:

Fit More Floors
174 High Street
Skelmersdale
WN8 8AF
United Kingdom

Email: enquiries@fitmorefloors.co.uk